Frequently Asked Questions
What If I don't know my nail sizes?
-
Our range of nail sizing methods can help ensure the perfect fit for your nails. We also offer sets with pre-determined sizes that are ready to ship. No sizing needed.
When will my order be shipped?
-
After your order has been processed, your order will ship within the same day. (Monday-Friday)
How long does shipping take?
-
Orders via USPS Priority Mail which can take up to 1 - 5 days, depending on the area. Use USPS Priority Mail Delivery Map here..
Can I update my shipping address after shipping?
-
We will do our best to update the address after it has shipped; however, there is no guarantee that we can intercept the delivery process after the products have shipped. Please message us for assistance at ContactUs@TheStatementNailBar.com.
Can I do exchanges or returns ?
-
At this time, we do not accept exchanges or returns as part of our sanitary measures. However, if your order arrives damaged, we can provide a store credit with photos.
​
​
​
Have additional questions? Use our live chat!